Privacy Policy
Effective Date: May 2025
At Ten Stories, Inc., we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Website, TenStories.com.
 
1. Information We Collect
We collect personal information directly from you and through automated technologies when you interact with our Website.
Information You Provide to Us:

• Name

• Email Address

• Phone Number

• Company Name

• Project Details and Inquiries

• Any other information you choose to provide through our contact forms

Information Collected Automatically:

• IP Address

• Browser Type and Version

• Pages Visited and Time Spent on Site

• Device Information

• Cookies and Tracking Technologies (including Google Analytics and other third-party services)

 
2. How We Use Your Information
We use your personal information to:

• Respond to your inquiries and service requests

• Process studio bookings and service agreements

• Send you updates, promotional messages, and service notifications (via email or SMS)

• Improve Website functionality and user experience

• Analyze Website usage and marketing effectiveness

 
3. SMS Communications
If you provide your phone number, you consent to receive SMS text messages from us regarding service updates, booking confirmations, and promotional offers.

• Message Frequency: Varies based on your interactions.

• Message and Data Rates: Standard carrier rates may apply.

• Opt-Out: You can opt out at any time by replying “STOP” to any message. For support, reply “HELP” or contact us at hello@tenstories.com or 619-295-5650.

We do not sell or share your phone number with third parties for marketing purposes.
 
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze Website traffic.
You can control cookie settings through your browser. However, disabling cookies may affect certain functionalities of the Website.
 
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share your information with:

• Service providers who help us operate our Website and business (e.g., analytics providers, CRM platforms)

• Law enforcement or regulatory agencies when required by law

• Successors in the event of a business merger or acquisition

 
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or electronic storage system can be guaranteed to be 100% secure.
 
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
 
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.
 
9. Your Rights
You have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your information

• Opt out of marketing communications

To exercise your rights, please contact us at hello@tenstories.com or 619-295-5650.
 
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the Website constitutes acceptance of the updated policy.
 
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: hello@tenstories.com
Phone: 619-295-5650
Mailing Address:
Ten Stories, Inc.
2775 Kurtz Street, Suite 2
San Diego, CA 92110